Terms of Service

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Please read these Terms of Service carefully before using Elevana website and purchasing our products in the UAE.

Acceptance of Terms

By accessing and using Elevana, you agree to be bound by these Terms of Service and our Privacy Policy.

You must be at least 18 years old to purchase from our store. By placing an order, you confirm you are of legal age in the UAE.

• All products are subject to availability

• Prices are in UAE Dirhams (AED)

• We reserve the right to change prices without notice

• Product images are for reference and may vary slightly

• Orders are confirmed once payment is processed

• We accept major credit cards and local payment methods

• Prices include VAT as per UAE regulations

• Delivery times 2 to 3 working days

• We deliver to all seven Emirates

• Someone must be available to receive delivery

• Risk of loss transfers to you upon delivery

Please refer to our separate Returns & Refunds Policy for detailed information.

All content on this website, including logos and product images, is owned by Elevana and protected by copyright laws.

Elevana is not liable for:

• Indirect or consequential damages

• Product misuse or allergic reactions

• Delivery delays beyond our control

These terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of UAE courts.

We may update these terms periodically. Continued use of our services constitutes acceptance of changes.

For questions about these terms:

Elevana