Contact Information

Contact Us

We're here to help with any questions about our products or services

At Elevana, we value your feedback and are committed to providing exceptional customer service. Reach out to us through any of the channels below, and our team will respond promptly.

Get In Touch

Customer Service

Phone

+971557727421

Sunday - Thursday, 9:00 AM - 6:00 PM

Email

support@elevana.ae

We respond within 24 hours

Corporate Office

Address

Al Sajaa -Sharjah - United Arab Emirates

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We deliver across all Emirates in the UAE, including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Delivery times vary by location but typically range from 1-3 business days

We accept returns within 14 days of delivery for unused products in their original packaging. Please contact our returns department at returns@elevana.ae to initiate the proces

Currently, we only ship within the UAE. We're exploring expansion to other GCC countries in the near future

Response Time: We strive to respond to all inquiries within 24 hours during business days. For urgent matters, please call our customer service line.

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