Privacy Policy

At Elevana, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services in the UAE.

Information We Collect

Personal Information

• Name and contact details

• Delivery address across UAE

• Payment information

• Order history and preferences

Technical Information

• IP address and browser type

• Device information

• Cookies and usage data

How We Use Your Information

• Process and deliver your orders across UAE

• Provide customer support

• Send order updates and delivery notifications

• Improve our products and services

• Send marketing communications (with your consent)

• Prevent fraud and ensure security

Data Protection

We implement appropriate security measures to protect your personal information in accordance with UAE data protection regulations. Your payment information is processed through secure, encrypted channels.

Your Rights

• Access your personal information

• Correct inaccurate data

• Request deletion of your data

• Opt-out of marketing communications

• Withdraw consent at any time

Cookies

We use cookies to enhance your shopping experience. You can control cookie settings through your browser preferences.

Third-Party Services

We may share information with trusted third parties for:

• Payment processing

• Delivery services across UAE

• Marketing analytics

• Customer support

Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email: support@elevana.ae

Policy Updates: We may update this policy periodically. Please check back for changes.

Elevana